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Support

Something not working, or an idea for the app? Send us a message — we usually reply within two business days.

Contact us

So we can reply. We only use it to answer your message.

For a bug, it helps a lot to include your device (e.g. iPhone 14), your iOS version, and what you were doing when it happened.

This opens your email app with the message ready to send, so nothing is submitted to a third-party server.

Or email us directly

If the button above does not open your mail app, write to us at:

support@aprendaal.com

Common questions

Where is my progress stored? Can I move it to a new phone?

All of your progress, statistics and streaks are stored only on your device — there is no account and no server. To move to a new phone, open Statistics and tap Export to copy your data, then tap Import on the new device and paste it in.

My study reminders are not showing up

Reminders are local notifications scheduled on your device. Check that notifications are enabled for Aprendaal in your device’s system settings, and that reminders are switched on in the app’s Settings screen.

How do I reset my statistics?

Open Statistics and tap Reset statistics. This clears your study time, accuracy and streaks. It cannot be undone, so export a copy first if you might want it back.

I edited a set and want the original back

Open My sets from the menu and tap Reset all sets. That discards every edit you have made and restores the lessons that ship with the app.

I found a mistake in a lesson

Please tell us — use the form above and pick Lesson or translation correction. Include the lesson, the card, and what it should say.

Privacy

Aprendaal collects no personal data and has no analytics or advertising. See the Privacy Policy for the full details.